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Accessibility Statement

Emma Lee Skin & Aesthetics is committed to providing an inclusive and welcoming experience for all clients, both online and within our clinic.

We aim to ensure our website and services are accessible to as many people as possible, regardless of ability, and we are continually working to improve accessibility across all areas of our business.

1. Website Accessibility

We strive to make our website accessible by:

  • Using clear, readable fonts and layouts

  • Maintaining appropriate colour contrast

  • Structuring content to support screen readers

  • Ensuring keyboard navigation where possible

  • Providing alternative text for images

  • Designing the site to be responsive across devices and screen sizes

Our website is built using modern web standards and is reviewed regularly to improve usability and accessibility.

2. Clinic Accessibility

Emma Lee Skin & Aesthetics is committed to supporting clients with additional access needs. If you require any assistance when visiting the clinic, we encourage you to contact us in advance so we can make appropriate arrangements.

We are happy to:

  • Discuss access requirements prior to appointments

  • Allow additional appointment time where needed

  • Provide information verbally or in alternative formats where possible

3. Limitations

While we aim to make all areas accessible, some third-party services (such as online booking or payment platforms) may have limitations outside of our control. We are actively reviewing these areas and welcome feedback.

4. Need Assistance or Feedback?

If you experience any difficulty accessing our website or visiting the clinic, or if you require information in an alternative format, please contact us and we will do our best to assist.

Email: hello@emmaleeaesthetics.co.uk
Location: Dorset – serving Poole, Bournemouth and the surrounding South of England

5. Ongoing Commitment

Accessibility is an ongoing process. Emma Lee Skin & Aesthetics is committed to continually improving accessibility and ensuring our services remain inclusive, professional and client-focused.

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